What to expect.

Some devices are sold as pre-orders. A pre-order reserves your device before it has finished production.

• Cancel for a full refund any time before your order ships.
• The delivery window is an estimate, not a guarantee.
• Delays can happen during manufacturing, certification, or shipping.
• If a timeline changes significantly, we notify you directly.

Cancel any time before your order ships for a full refund. After delivery, you have a 30-day return window to receive, inspect, and test your device.

Every device includes a 1-year limited warranty against defects in normal use.

Lockabea is built for everyday life, but it is not fully waterproof.

Water damage from improper use is not covered by the warranty.

Some features need an active subscription for full connectivity and services.

• Billing is automatic and recurring.
• You can cancel any time. Service continues until the end of the billing period.
• Without an active plan, connectivity and tracking features may stop working.

Lockabea supports your personal safety and communication. It is not a guaranteed emergency response system, and it should never be your only safety method.

• Performance depends on cellular networks, GPS, and battery.
• Always contact emergency services directly when you need help.
• Do not use the wrist locking system where a wrist-worn device could get caught or restricted. Follow all safety instructions provided.

We respect your privacy. We do not sell your personal data.

• Your data is used only to operate and improve our services.
• Secure systems protect your information.

Orders ship once production is complete.

• Shipping times vary by location.
• International orders may experience customs delays.

Reach the Lockabea support team and we aim to respond as quickly as possible.

• Email: reveal email